Internship – PHAP Online Events Intern

Summary

The International Association of Professionals in Humanitarian Assistance and Protection (PHAP) is recruiting an Online Events Intern to start on 7 July 2014 at its office in Geneva, Switzerland, on a full-time basis, for a period of three months, with a possibility of extension. As an integral part of a small and dynamic professional team, the Online Events Intern will contribute to the planning and organization of PHAP’s online events series on central topics for the humanitarian sector as well as key consultative processes in the humanitarian sector (including the World Humanitarian Summit).

About PHAP

The International Association of Professionals in Humanitarian Assistance and Protection (PHAP) is the world’s only member-governed, sector-wide association of professionals engaged in humanitarian assistance and protection. Its global member network encompasses the full spectrum of institutional affiliations and professional backgrounds in the humanitarian sector. Established in mid-2010, PHAP’s mission is to enhance the humanitarian sector’s ability to respond in a professional manner to current and future crises. To this end, it pursues the following strategic objectives: build capacity of professionals to assist and protect vulnerable populations; distill professional knowledge and disseminate good practices for humanitarian action; create a space for reflection and exchange on policy issues within the humanitarian sector; cultivate networks and provide services to further the professional, social, and personal development of its members. For more information about PHAP and its activities, see our website (www.phap.org).

Conditions

  • Starting date: 7 July 2014
  • Based in Geneva (must be legally able to reside in Switzerland for the entire duration of the internship)
  • Full-time schedule of five days (40 hours) per week
  • Three months, with a possibility of an extension depending on status
  • Note that this is not a paid position

Duties

Assisting with various aspects of PHAP’s online events, including:

  • Planning of online event series on World Humanitarian Summit
  • Planning of online event series on central topics for the humanitarian sector
  • Speaker planning
  • Preparing questions for speakers
  • Preparing presentation content, snap polls, videos, etc. for online events
  • Drafting reminder and follow-up messages to participants
  • Drafting registration and post-event survey questions
  • Drafting reports, summaries, Q&A lists, survey results, and other outcome documents of online events
  • Editing event recordings
  • Managing online event pages on PHAP website
  • Drafting public communication material for online events
  • Managing participant syncing with CRM system
  • Answering email inquiries from event participants
  • Participating and managing questions during online events

Contributing to other tasks and projects as assigned by the Executive Director

Qualifications

  • Legal ability to reside in Switzerland for the entire duration of the internship.
  • Excellent English language skills, including both written and verbal communication skills.
  • Demonstrated interest in and knowledge of the field of humanitarian affairs.
  • Demonstrated ability to draft clear and concise texts for external communication (writing sample welcome but not required).
  • Strong IT skills (Word, Excel, databases) together with a demonstrated aptitude and enthusiasm for learning how to use new IT tools and systems.
  • Knowledge of HTML and CSS is an advantage.
  • Experience of online meeting and webinar tools is an advantage.
  • Experience of event organization is an advantage.
  • Prior experience working with content management systems (in particular Drupal) and contact relationship management databases (in particular CiviCRM) is an advantage.
  • Prior experience working in a membership organization/ professional association is an advantage.
  • Strong organizational skills, resourcefulness, flexibility and ability to efficiently handle multiple tasks.
  • Ability to work independently, with attention to detail.
  • Entrepreneurial spirit.

Application Procedure

DEADLINE: Saturday, 21 June 2014, 12:00 midnight GMT

  • By Saturday, 21 June 2014, 12:00 midnight GMT, applicants should send their cover letter and CV (and, optionally, writing sample) by email to [email protected] (applications sent by email will be acknowledged automatically upon receipt). Please note that all application materials must be written in English.
  • In addition, in order to be considered for the internship, all applicants MUST register and complete an online skills assessment and brief questionnaire before Saturday, 21 June 2014, 12:00 midnight GMT. Therefore, please do not wait with sending in your application until the last minute. (Instructions and the registration link for the online skills assessment will be sent to applicants immediately after they submit their cover letter and CV to [email protected]. The online skills assessment is not a timed test, but the time taken to complete it may be taken into consideration. Candidates are advised to schedule up to 2 hours to complete it.)
  • If you are interested in simultaneously applying for more than one internship opportunity with PHAP, you will be able to indicate this at the end of the online skills assessment.
  • Interviews will take place on Monday-Tuesday, 23-24 June, via phone/Skype.