CLOSED FOR APPLICATIONS

Summary

The International Association of Professionals in Humanitarian Assistance and Protection (PHAP) is offering a part-time Member Communications Internship to start in July or August 2015 at its office in Geneva, Switzerland, for a period of three months, with a possibility of extension. As an integral part of a small and dynamic professional team, the intern will contribute significantly to the member outreach and support efforts of the association, through direct communication with existing members and in other ways promoting the different aspects of the association’s activities. This internship offers an opportunity to for those who would like to learn more about the humanitarian system, build their professional networks, and practice a variety of skills in an engaging environment.

About PHAP

The International Association of Professionals in Humanitarian Assistance and Protection (PHAP) is the world’s only sector-wide association of individuals engaged in humanitarian assistance and protection. Its global member network encompasses the full spectrum of institutional affiliations and professional backgrounds in the humanitarian sector. Established in mid-2010, PHAP’s mission is to enhance the humanitarian sector’s ability to respond to current and future crises in a responsible and effective manner. To this end, the association organizes professional development, networking, and knowledge-sharing opportunities among individuals deployed in the context of humanitarian crises.

For more information about PHAP and its activities, please visit www.phap.org.

Conditions

• Starting in July or August 2015
• Part-time (or full time, for example during the summer months)
• Three months, with possibility of an extension
• This is not a paid internship.

Tasks

• Assisting with various aspects of PHAP’s communications with members of the association, including:
  • Outreach and scheduling of welcome calls with new members of the association, and follow-up calls with long-time members.
  • Carrying out phone calls with members to welcome them to the association, inform them about the association’s activities, and complete their member profile.
  • Updating the member database based on phone calls.
  • Carrying out follow-up communications with members.
  • Carrying out other individual member communications – interviews, surveys, etc.
• Assisting with tasks related to member services and public communications.
• Contributing to other tasks and projects as assigned by the Executive Director or the Membership and Communications Coordinator

Qualifications

• Demonstrated interest in and knowledge of the field of humanitarian affairs.
• Excellent English language skills, including both written and verbal communication.
• Knowledge of other language(s), in particular French, Arabic, and Spanish, is an advantage.
• Strong IT skills (Word, Excel, databases) together with a demonstrated aptitude and enthusiasm for learning how to use new IT tools and systems.
• Knowledge of HTML and CSS is an advantage.
• Prior experience working or volunteering in a membership organization/ professional association is an advantage.
• Strong organizational skills, resourcefulness, flexibility, and ability to efficiently handle multiple tasks.
• Ability to function independently, with attention to detail.
• Entrepreneurial spirit.

Application Procedure

DEADLINE: 31 July. Applications will be examined as they come in, so those interested in the internship should apply as soon as possible.

• Applicants should email their cover letter and CV in English, with a copy of their Swiss residency permit, to [email protected] (applications will be acknowledged automatically upon receipt).
• All applicants MUST register and complete an online skills assessment and brief questionnaire. Therefore, please do not wait with sending in your application until the last minute. (Instructions and the registration link for the online skills assessment will be sent by email to applicants immediately after they apply on [email protected]. The online skills assessment is not a timed test, but the time taken to complete it may be taken into consideration. Candidates are advised to schedule up to 2 hours to complete it.)
• If you are interested in simultaneously applying for more than one internship opportunity with PHAP, you will be able to indicate this at the beginning of the online skills assessment.
• Interviews will take place at PHAP’s office in Geneva.