Visa Policy

Our training events are held in many locations across the world, so it is sometimes necessary for participants to obtain a visitor visa in order to attend. For entry into some regions, the visa application process can take up to six weeks. Therefore, we suggest that participants contact the relevant visa authorities as soon as possible to obtain their visa before the training.

Important note: PHAP does not provide a visa service and cannot obtain visas on your behalf. The responsibility and associated risks for this are entirely the responsibility of the participant.

However, we are able to assist you in your visa application process. Please read the visa policy below which explains: how we can help, what we can do, and the information we need from you.

Extent of PHAP’s responsibility

PHAP will provide a visa support letter to the relevant Embassy or consulate.

The letter will contain the following:

• Headed notepaper with our Brussels, Belgium, address
• Confirmation that the named individual has been selected for the PHAP training course and has accepted their place
• Confirmation of the dates and location of the training course.

The letter will be sent:

• To the applicant as a PDF file by e-mail or by fax, free of charge
• To the applicant by courier or registered post (if required), at a cost to the applicant
• Directly to the Embassy or consulate via e-mail or fax (if required)

PHAP does not accept responsibility for the following:

• The named individual’s stay in the country and is not acting in the role of a sponsor
• The provision of a local visa service or invitation letters from locally-based organizations, as we do not use local agents to organize our training events (unless otherwise specified)
• Any failed visa applications

Conditions for providing support for entry visa applications

Support is provided:

• Only to the named individual registered to attend the training - the support is not extended to family, friends or others wishing to travel (except if the participant requires a carer or chaperone to attend the training)
• On the understanding that the named individual has allowed sufficient time for the visa application process (we recommend at least 35 days prior to the training date). It is the applicant’s responsibility to check the relevant timing before confirming their booking

We require the following information to prepare a visa support letter:

• Full name as it appears on passport
• Passport number
• Date of birth
• Expiry date of passport
• Full address of the Embassy, High Commission or Consular Office to which the visa letter must be sent
• Details of where the PHAP visa support letter should be sent – including e-mail and fax contact details

For enquiries and additional information, please contact us.